01
The service
Each service shows its duration, its price and the deposit due. You can pull one off the storefront in a click without deleting it.
New Online Booking module
Online booking with payment for those who sell time
Your customers pick their service, their staff member and their slot, pay the deposit, and the appointment is confirmed. No account to create, no phone call, including while you are closed.
The module is switched on from your marketplace, in one click, at no extra cost in the TPE and PME packs.
- One link to share
- Wave, Orange Money, card
- Open 24/7
Your salon
What would you like?
Cut and blow-dry
45 min
15,000 F
deposit 7,500 F
Colouring
2 h
35,000 F
deposit 17,500 F
Cornrow braids
3 h
25,000 F
deposit 12,500 F
In short
How do you set up online booking with payment?
You declare your services, their duration and price, then your staff members and their hours. Madata generates a public link: the customer picks a slot, leaves their details and pays the deposit by Wave, Orange Money, Djamo or bank card. The appointment is confirmed on payment, and the invoice is issued at that same moment.
24/7
Bookings come in at night, on Sundays, while you are busy working.
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One public link, to paste in your bio, your Google listing or your statuses.
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No account to create in order to book: a name, an email, and the customer pays.
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No quotation ever issued. The invoice is born of the payment, already reconciled.
The customer journey
Five screens between the urge and the confirmed appointment
This is the whole funnel, exactly as your customer sees it on their phone. Nothing to install on their side, nothing to learn on yours.
02
The staff member
The customer asks for the person they know, or takes the first one available. Each has their own hours and the services they are cleared to perform.
03
The slot
Only genuinely free slots appear: booked appointments, preparation time, leave and closing days are already deducted.
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The details
Name, email, phone. The customer record creates itself, and two appointments from the same person land on the same record.
05
The payment
The deposit goes through your usual payment method. When the transaction returns, the appointment turns confirmed.
Commitment
A held slot is a paid slot
Without a deposit, a planning fills up with appointments nobody honours, and every no-show cost you a seat refused to someone else. With a deposit, the customer has already committed their money.
Without deposit
With deposit
honoured
lost
honoured
honoured
lost
honoured
honoured
lost
honoured
honoured
lost
honoured
Four slots held for nothing, and as many customers turned away that day.
8/12
A deposit per service, or for the whole company
Percentage or fixed amount. 100% for full payment on booking, zero for a plain appointment request.
Free cancellation up to the delay you set
Twenty-four hours before, by default. Below that the customer can still cancel, but the deposit is kept, and they are told before they pay.
An unpaid booking does not hold the slot
The slot is held for about thirty minutes, long enough to find a card. After that the booking expires and the seat goes back on sale.
The customer does not show up: the deposit is kept
One click records the no-show. The deposit is forfeited, the appointment leaves the planning, and the no-show counter updates.
Collection
The deposit goes through your payment methods, not ours
The module invents no money circuit of its own. It opens your space's payment flow, the one you already configured, and therefore inherits the six connectors shipped with Madata.
No intermediary account
The money lands on your Wave or Orange Money account, or on your merchant account. Madata never stands between your customer and you.
The commission can be passed on
An adjustable percentage is added to the amount, on a separate invoice line, and only when the customer pays online. A payment taken at the desk costs no commission, so it is not marked up.
Wave
Orange Money
CinetPay
Djamo
Stripe
PayPalWave, Orange Money, CinetPay and Djamo cover mobile money across the region. Stripe and PayPal take international bank cards, useful for passing trade or a booking made from abroad.
The planning
What the customer sees, and what the planning blocks
A service does not only take the time it lasts. The chair is cleaned, the cabin aired, the room reset. That time leaves the planning without ever showing up in the duration you advertise.
Cut and blow-dry: 45 minutes advertised, 75 minutes blocked
Preparation 15 min
Service 45 min
Turnaround 15 min
What the customer reads: 45 minutes, from 10:30 to 11:15.
What leaves the planning: 75 minutes, from 10:15 to 11:30.
Planning by staff member
Saturday 23 August
Colourist
Stylist
Cabin 2
08:0010:0012:0014:0016:0018:00
A salon is not a queue. Every staff member, cabin and piece of equipment has its own hours, services and capacity, and the public calendar adds up the seats actually available.
Steering
What happened, what is coming, what is missing
Six figures and seven days. Enough to know whether the week is full, whether a deposit is dragging, and how many customers never showed up.
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Appointments today
0
Confirmed over the period
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Awaiting payment
0 000
Collected, in F CFA
0 %
Occupancy rate
0
No-shows
Appointments over the last seven days
MonTueWedThuFriSatSun
Accounting
No quotation. The invoice is born of the money.
Most online calendars stop at the appointment and leave invoicing to somebody else. Here, collecting the money and posting the entry are the same gesture.
01
The customer pays
The transaction completes at your payment provider. It is the only event that triggers what follows: until the money is there, no document exists.
02
The invoice is issued
For the full amount, with the tax and the accounting account of the service. No re-entry, no quotation to convert, no manual matching.
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The payment is reconciled
The collected deposit is attached to the invoice. The appointment turns confirmed, and your customer balance is right a second later.
The remainder stays outstanding on the invoice until it is settled on site: at any moment you know what each customer still owes.
Madata's SYSCOHADA accountingThe detail
What the module also does
Eight things you only notice the day they are missing.
Automatic reminder the day before
An email goes out before the appointment, at the hour you set. It is the simplest guard against forgetting, and it takes no effort at all.
Calendar invitation
The customer adds the appointment to their calendar in one click. On your side, it also shows in the staff member's calendar.
Waiting list
The slot is full: the customer signs up instead of closing the tab. The first cancellation notifies them automatically.
Rescheduling and cancellation by the customer
From their tracking link, without calling you and without creating an account. The rules you set apply on their own.
Arrival code
Every appointment carries a short code. The front desk checks it in when the customer arrives, and the visit is traced.
Closing days and leave
Public holiday, stocktake, a hairdresser on leave. A closure removes the slots concerned without touching your usual hours.
One policy per company
The salon and the spa of the same brand share neither deposit nor cancellation delay. Each company keeps its own.
Revocable public link
The public address rests on a secret. Regenerating it instantly cuts every link already handed out, losing none of the appointments already booked.
Who it is for
The trades that sell time, and lose it when nobody shows up
Salons and beauty parlours
Cuts, colouring, braids, nails. Several staff members, wildly different durations, and an empty chair that is never made up.
Spas and hotels
Cabins, massages, treatments. Resources in limited number, and customers who book from abroad, at night, by card.
Clinics and consultations
Medicine, physiotherapy, advice, coaching. Appointments stacked to the quarter hour, and a no-show that costs the whole session.
Workshops and garages
Servicing, diagnostics, fitting. One bay at a time, real preparation time, and customers who ring up to ask when to come.
Getting started
Three settings, and you are taking bookings the same evening
01
Your services
A name, a duration, a price, a deposit. Each one rests on a product from your catalogue, therefore on its tax and its accounting account.
02
Your staff and your time ranges
Who works, when, on which services. Ranges are cut at whatever step you like, and closures are added through the year.
03
Your link
Madata generates the public address. You paste it in your Instagram bio, your Google listing and your WhatsApp statuses, and never touch it again.
https://your-salon.madata.app/reserver/…One address to share, one secret revocable in a click.
Included in your pack
TPE and PME packs
The module is not billed separately. You switch it on from your space's marketplace, like CRM or Manufacturing.
- Online bookings and payments with no volume limit
- Services, staff, time ranges and closures with no limit
- Invoicing, reconciliation and accounting included in the pack
- Waiting list, reminders and calendar invitations included
Take your first online bookings
The module is switched on from your marketplace, in one click, at no extra cost in the TPE and PME packs.
The deposit runs through your online payment methods, and the entries land in your Madata management.
Frequently asked
What people ask before opening up bookings
No. Madata generates a public booking page at its own address. You share it as is in your Instagram bio, on your Google listing or over WhatsApp. If you already have a website, a button pointing to that link is enough.
Your customers already book online. Elsewhere.
Every missed call on a Sunday is an appointment booked somewhere else. Open your calendar, collect the deposit, and let the planning fill up while you work.
The module is switched on from your marketplace, in one click, at no extra cost in the TPE and PME packs.